Frequently Asked Questions
Need more help? Contact us at:
888-897-3226
888-TXPECAN
sales@texaspecancakes.com
Do you ship international?
Sorry nope. At the moment we only ship in the continental USA.
Can I pick a future date for delivery?
Yes, in the Shopping Cart is a section called "Order note". Please indicate what future date you would like the cake delivered by and we'll take care of the rest.
How long will it take to get my orders?
Orders ship out within 2 business days. Delivery times can take 2-4 days depending on your exact location. We ship USPS Priority and UPS Ground.
Do you charge sales tax?
Nope, cake is a non-taxable food item in Texas.
Can you ship large orders ?
Absolutely! We love large orders! Please contact us at 888-897-3226 or sales@texaspecancakes.com and we will be glad to create a custom large order quote.
Can you ship to multiple addresses on one order?
Yeap! Select "Ship To Multiple Addresses" in your Shopping Cart.
Or, if you prefer, email us a list of addresses and we will create the order for you. Contact us at sales@texaspecancakes.com or 888-897-3226 and we'll be glad to help.
Do you offer Gluten Free options ?
Not yet... but we are working towards offering a gluten free option soon!
How many people do your cakes serve ?
Small cakes serve 1-2 people.
Medium cakes serve 5-6 people.
Large cakes serve 8-10 people.
Our cakes are chock full of pecans, so they tend to be more filling than your typical dessert cake.
How long do your cakes stay fresh ?
The cakes should be frozen or consumed within 7 days from being shipped.
We recommend you keep your cake stored in the container it was shipped in to retain moisture.
In our experience, if the cakes are left on the counter they will disappear ; )
Can I freeze the cakes ?
Yes. We highly recommend freezing your cake if you don't plan to eat he cake within a day or two of receipt.
Simply freeze the cake in the original sealed packaging. Remove the cake from the freezer a day before you want to consume it so that it can thaw.
Why aren't all of your pecans from Texas?
Pecan's are a seasonal crop and as with any crop there are good years and bad years, we source pecans from both Texas and Georgia to ensure we always have enough pecans for our cakes.
Georgia pecans taste almost as good as Texas pecans ; )